Can someone please help me!!! I own 07Sgt0149. I imported the car into Canada last year and understood that I would have to bring it back into the United States for any warranty work on Shelby modifications. No problem right!!! Oh yeah by the way, absolutely love the car!!! Here's the problem though, last week I brought the car to a Ford dealer in Niagara Falls who were great and very receptive to assisting me in my warranty issues. I, like everyone else have a hood scoop issue and a stripe issue. The dealer takes pics and calls for warranty approval and the scoop is approved no problem but the stripes they say have a 12 month, 12,000 mile warranty. So, I pull out the letter from Ford that lists all the Shelby components that states they are all covered by a 3year 36,000 mile warranty.
Unfortunately Ford Warranty says the stripes on my car are stained due to environmental fallout and are not covered. How can that be? First the letter from Ford has no exclusions at all, second the vehicle is garaged every single day and has never been out in the rain. Obviously I dont want to go to the trouble of having a new scoop riveted into my hood if the stripes under it are all stained. (I have the original 4 bolt scoop warped as it is)
Does anyone have any suggestions or thoughts? Just want to keep my Shelby in mint condition because I plan on owning it forever and want to get it fixed!
swalk (canuck from the north)
You can try to call Ford's warranty line yourself and argue the point but they're less and less inclined to do this now as the months pass.
I had my stripes done on my own at a cost of $650 at a local PROFESSIONAL auto graphics shop then had my scoop replaced. I also got a new 5 year warranty on the stripes from the shop. Because they were custom cut they were able to go under, rather than around, the washer nozzles, the faux gas cap, and wrap under the front window molding on the roof, so there are benefits!
Not what you want to hear but just an FYI!
Edited by JeffIsHereToo, 29 July 2009 - 11:21 AM.