[ProntoTonto]

My car had its air filter clamp tightened too tight like some others here and the clamp cut down through the top rubber layer of the collar. The dealer ordered me a new one about 5 weeks ago and it has been back ordered. I called Ford CS last week and the rep told me they would check into it and they would get back to me today. The rep said that she had checked with the dealer and then told me that as the part comes from Shelby there may be nothing they could do! Only if it was back ordered from Ford could she "escalate" the issue. I told her that it is a Ford part and gave her the part number. I also told her that the service mgr ordered it from Ford and that it was back ordered from Ford. She said that she would check with the delear again and give me a call back by today.

Well today I give her a call and leave a v/m. I get a call back an hour or so later from her assistant who says the CS rep has been in meetings all day and some regarding the air filter as - get this - the part number for the air filter is wrong in the Ford parts catalog and when the dealer tries to order it, it comes up with the wrong part (?). Again, I tell this person the part number in the Shelby supplement manual. She can't reply with anything except that the part number is not right and that the CS rep will get back with me on Friday!

[ChrisSD]

Damn that sucks. I got mine next day, but had Ford upper management and Ford FSE's involved :/

[AgentIan]

My dealer ordered me a new filter at my request..They called me to say it was in two days later.

Megs

[ProntoTonto]

AgentIan,

Do you have the filter and box? If so, would you let me know the part number on them as Ford CS is telling me the part number stated in our manual's is wrong.

[6-Speed]

The OEM filter is a Ford part and does not come from Shelby.

[chuckstang]

Ford blows

Amazing how they treat their halo car customers


I feel your pain on a much more expensive level that is

[SmellSoGood]

ProntoTonto, on Nov 10 2009, 07:35 PM, said:

My car had its air filter clamp tightened too tight like some others here and the clamp cut down through the top rubber layer of the collar.

Why were you meddling around the cone filter? Did you have performance or other driving symptoms that lead you to the filter and a leak?

[ChrisSD]

SmellSoGood, on Nov 12 2009, 03:55 AM, said:

Why were you meddling around the cone filter? Did you have performance or other driving symptoms that lead you to the filter and a leak?

It's plainly obvious when you just open the hood.

[OneTrickPony]

ChrisSD, on Nov 12 2009, 07:42 AM, said:

It's plainly obvious when you just open the hood.

How about a pic, like to see were the problem is exactly. thanks

[ChrisSD]

OneTrickPony, on Nov 13 2009, 09:16 AM, said:

How about a pic, like to see were the problem is exactly. thanks

[2010KonaBlueGT]

Hmm. That's just flat-out overtightening.
On a regular production unit, I'd suspect the robot that has that task is calibrated wrong.
Although the engines on the GT500's are supposedly hand built at the Romeo plant I'm not so sure about the rest of the car.

Shoot, now I'm gonna have ta go check mine out!


Phill Pollard
2010 Kona Blue/White GT500

[ProntoTonto]

[AgentIan]

ProntoTonto, on Nov 10 2009, 10:04 PM, said:

AgentIan,
Do you have the filter and box? If so, would you let me know the part number on them as Ford CS is telling me the part number stated in our manual's is wrong.

ProntoTonto,
Drove my car to the dealership today and had the new filter fitted. They fitted the Ford Racing part # M-9601-D. Looked much more robust and solid than the original.

Here is the link to the part on the FRPP website: http://www.fordracin...tKeyField=10509

Megan.

[ProntoTonto]

Thanks very much Megan, I may go with that part. 5 weeks and counting for an air filer - ridiculous! Well Ford CS now tells me that the dealer ordered the part from Shelby and now have been told that the part is a Ford part which I told them from day 1. Well Ford CS had their own story on this previosuly too as can be seen in my first post. Well now finally they all agree that this is a Ford part but neither my dealer nor Ford CS can tell me when I may expect the air filter. All I get is that it is back ordered and they are trying to get the part. I have never had a car where it was so difficult to get a darn air filter!!!

Got another issue with this dealer which I'll post in another topic. My experience so far with Ford is that CS leaves a lot to be desired.

This post has been edited by ProntoTonto: 14 November 2009 - 05:27 PM

[goldgus]

AgentIan, on Nov 14 2009, 05:58 PM, said:

ProntoTonto,
Drove my car to the dealership today and had the new filter fitted. They fitted the Ford Racing part # M-9601-D. Looked much more robust and solid than the original.

Here is the link to the part on the FRPP website: http://www.fordracin...tKeyField=10509

Megan.

Hey Megan, did they have to do any modifications to that filter for it to fit properly? Its listed as fitting 2007-09, not specifically for 2010's. If its fits nice i will buy one, a Kona Blue car should have a blue filter, No?
Also, what did they hit you for it at the dealer? I just found this filter on eBay (Yates Performance) for $59.95 with free shipping...
Thx,
GUS

This post has been edited by goldgus: 14 November 2009 - 06:34 PM

[AgentIan]

ProntoTonto, on Nov 14 2009, 08:25 PM, said:

All I get is that it is back ordered and they are trying to get the part. I have never had a car where it was so difficult to get a darn air filter!!!

Perhaps that is why my dealer ordered and fitted the Ford racing part? I did not ask for them to do so. It was only when they fitted the part today that I noticed it was the Ford racing part.
Previously I had just showed them the split in the original air filter - which was almost identical to that in the pictures that you posted. As I already mentioned, they then phoned my two days later to say that they had the part in. The only delay that I had was waiting for a Saturday that's been warm enough for me to drive it to the dealership!

I ended up quite glad that I needed to go to the dealer and have my air filter replaced today as the drive was classic!.......went the long way because this car is so enjoyable and fun to drive (40 vs 30 miles), and ended up playing cat and mouse with a 911 (997) turbo for most of the drive there. Luckily it was pushing 60 degrees and I had plenty of traction. Absolutely Fantastic! Wish I'd had had a front and rear mounted camera!

Man my hood was shaking something rotten at the speeds we were going today,......damn scary.

Megs.

[AgentIan]

goldgus, on Nov 14 2009, 09:29 PM, said:

Hey Megan, did they have to do any modifications to that filter for it to fit properly? Its listed as fitting 2007-09, not specifically for 2010's. If its fits nice i will buy one, a Kona Blue car should have a blue filter, No?
Also, what did they hit you for it at the dealer? I just found this filter on eBay (Yates Performance) for $59.95 with free shipping...
Thx,
GUS

Hi Gus,
No modifications required. It took the technician 10 minutes tops to fit - and most of that was him placing the protective sheets on my fender and front end. I think that that the previous 07-09/KR cold air induction kit is more or less exactly the standard 2010 equipment.

Zero charge from the dealer for either parts or labour, and, yep, it definitely looks better being blue I also think it may actually sound a little louder and more purposeful – if that makes any sense?

Megs

[goldgus]

AgentIan, on Nov 14 2009, 10:02 PM, said:

Hi Gus,
No modifications required. It took the technician 10 minutes tops to fit - and most of that was him placing the protective sheets on my fender and front end. I think that that the previous 07-09/KR cold air induction kit is more or less exactly the standard 2010 equipment.

Zero charge from the dealer for either parts or labour, and, yep, it definitely looks better being blue I also think it may actually sound a little louder and more purposeful – if that makes any sense?

Megs

Thanks Megs-
Glad it worked out for you so well... I'm gonna have to buy mine if I want it, because my factory original filter is not damaged, (Oh wait, just a little twist with the phillips head screwdriver...)

[FiaCobra]

AgentIan, on Nov 14 2009, 10:02 PM, said:

.............I think that that the previous 07-09/KR cold air induction kit is more or less exactly the standard 2010 equipment.

No it's not. I did a comparison with my KR and a buddy's 2010 GT500. I asked him if his car came with a strut brace across the engine. He said due to the CAI tube, one would not fit. We then opened our hoods and took a look. We discovered the tubes, air filter, and even the housing where the air filter sits is all different. He thinks if he had the same set up as me, he would be able to fit a strut brace.

[Tob]

That is correct Fia. None of the parts match. The '10 intake is all new and completely different that that of the KR or the FRPP intake.

Sure is nice that '10 owners get an open element system off the floor though. I think I paid an additional $659 for the FRPP kit, just to get to the 540hp that the newer cars get standard...

Tob