[keb]

Took my car into the dealer today for its first oil change. It may be unnecessary, but I always change the oil at around 500 miles.

First, I had to convince them that it needed full synthetic...and then once it is done I noticed they put in 5w-20, not 5w-50.

I called them, and they said it would be fine?

Any thoughts?

[Torch40]

keb, on Nov 17 2009, 09:10 AM, said:

Took my car into the dealer today for its first oil change. It may be unnecessary, but I always change the oil at around 500 miles.

First, I had to convince them that it needed full synthetic...and then once it is done I noticed they put in 5w-20, not 5w-50.

I called them, and they said it would be fine?

Any thoughts?

I don't know if it will be "fine" but if it were me I would have them put in the correct oil per the manufacturers specs.
What is it with these dealers?

This post has been edited by Torch40: 17 November 2009 - 09:29 AM

[keb]

It is odd, you would think they would know their product inside and out.

[ChrisSD]

It is absolutely NOT fine. Call the dealer and tell them you are waiting for the flatbed to come pick up your car.

[LuisA]

Get that oil out of there!

Have teh GM give you a letter in writtingsaying that it is fine and that he will replace your engine for free should it fail........then fax it to Ford.

[65427cobra]

I would show them the specifications in the owners manual then ask them to provide in writing that they will be responsible for any damages and or engine replacement in the event you have problems.

Just read LuisA response....even better.

This post has been edited by 65427cobra: 17 November 2009 - 09:54 AM

[Burning Blue Star IV]

That's ridiculous that they put that oil in your car. A "20" rating doesn't protect anywhere near a "50" rating when the engine heats up. Thinner oil at high temps...not good for these engines. Get it replaced.

[keb]

Good, glad everyone agrees with me. I'll get the oil swapped out asap. Actually, the quickest way if for me to just do it myself tonight. I will pick up the oil tonight and swap it out. If you want things done right, well you know what they say...

[skeet]

I called my Ford dealer to make arrangements for my first oil change. I told them that I had a GT500 and it used their 5w50 synthetic oil. They said that they would order 7 quarts of oil and the filter then call me to set up an appointment. After the oil change I asked for the half quart that should be left over since the car takes 6.5 quarts with a filter change. The guy at the counter went back to get the half quart. When he came back he said that the tech told him that the car took all 7 quarts. I didn’t say anything, just drove home, which was 1 mile. I checked the oil and it was just below the bottom of the hole in the dipstick. I checked it again the next day and it was just above the level of the day before. For peace of mind I will do my own oil changes from now on.

[SicShelby]

ChrisSD, on Nov 17 2009, 02:37 PM, said:

It is absolutely NOT fine. Call the dealer and tell them you are waiting for the flatbed to come pick up your car.

+ infinity.

65427cobra, on Nov 17 2009, 02:52 PM, said:

I would show them the specifications in the owners manual then ask them to provide in writing that they will be responsible for any damages and or engine replacement in the event you have problems.

Just read LuisA response....even better.

That too.

No WAY, don't leave it in there.

[LuisA]

skeet, on Nov 17 2009, 01:05 PM, said:

I called my Ford dealer to make arrangements for my first oil change. I told them that I had a GT500 and it used their 5w50 synthetic oil. They said that they would order 7 quarts of oil and the filter then call me to set up an appointment. After the oil change I asked for the half quart that should be left over since the car takes 6.5 quarts with a filter change. The guy at the counter went back to get the half quart. When he came back he said that the tech told him that the car took all 7 quarts. I didn’t say anything, just drove home, which was 1 mile. I checked the oil and it was just below the bottom of the hole in the dipstick. I checked it again the next day and it was just above the level of the day before. For peace of mind I will do my own oil changes from now on.

I do my oil changes at a small shop, the owner is the only one who touches my cars........he first does the 1/2 quart, looks at it, makes sure it is exactly 1/2 quart, caps it and puts it away. He then pours the other 6 quarts........and he allows me to help him, with oil changes, with drive shafts, with springs, with watts link........nice guy and I get to see everything that is being done to my car.

[6-Speed]

When it comes to oil changes, the techs assigned to do the work are probably not the sharpest tool in the shed. Too many things to go wrong with this simple maintenance task. BTW, the correct oil weight is imprinted on the oil filler cap - there's no need to look it up and there's no excuse for putting in the wrong weight.

This is not the first instance I've heard of where the wrong weight oil was put into our 5.4L engines. It would not surprise me if there are a few GT500s out there with 5W20 oil running through their veins unbeknownst to their owners.

Therefore I choose to do my own oil changes, which I actually enjoy because it's simple and I know it's going to be done right.

This post has been edited by 6-Speed: 17 November 2009 - 05:57 PM

[keb]

Yeah, I like to do my oil changes myself.

They lured me in saying my first oil change was only $9. Of course, that was with conventional oil, which they were at first going to put in my car until I spoke up and said it was supposed to be full synthetic. I guess I should have said '''5w-50''', but since it says that on the oil filler cap, I thought it was self explanatory.

Needless to say, $62 for the wrong oil.

What bothers me the most is that when I called to discuss it with the service adviser, he said - don't worry, it's fine!

I bet if I put 5w-20 in the car and blew the motor, if they knew that I had put in the wrong oil, it would be more then enough to deny any warranty claim

kb

btw - I bet there are shelbys out there with 5-w20. I decided just to change it myself tonight. I called the parts department at the same dealership and they don't carry the oil. They had to get it from a different dealership. Get this, only sold by the case at $108 bucks.

[Slabo]

keb, on Nov 17 2009, 07:48 PM, said:

Yeah, I like to do my oil changes myself.

They lured me in saying my first oil change was only $9. Of course, that was with conventional oil, which they were at first going to put in my car until I spoke up and said it was supposed to be full synthetic. I guess I should have said '''5w-50''', but since it says that on the oil filler cap, I thought it was self explanatory.

Needless to say, $62 for the wrong oil.

What bothers me the most is that when I called to discuss it with the service adviser, he said - don't worry, it's fine!

I bet if I put 5w-20 in the car and blew the motor, if they knew that I had put in the wrong oil, it would be more then enough to deny any warranty claim

kb

btw - I bet there are shelbys out there with 5-w20. I decided just to change it myself tonight. I called the parts department at the same dealership and they don't carry the oil. They had to get it from a different dealership. Get this, only sold by the case at $108 bucks.

That's BS. They owe you that oil! I get it 7 quarts at a time from my local dealer. Takes a couple days. Best thing I did was become friends with the local parts guy. Gives me everything at a discount. I give him business with oil/filters for the car and truck and other stuff that comes up.

[Kostas]

keb, on Nov 17 2009, 08:48 PM, said:

Yeah, I like to do my oil changes myself.

They lured me in saying my first oil change was only $9. Of course, that was with conventional oil, which they were at first going to put in my car until I spoke up and said it was supposed to be full synthetic. I guess I should have said '''5w-50''', but since it says that on the oil filler cap, I thought it was self explanatory.

Needless to say, $62 for the wrong oil.

What bothers me the most is that when I called to discuss it with the service adviser, he said - don't worry, it's fine!

I bet if I put 5w-20 in the car and blew the motor, if they knew that I had put in the wrong oil, it would be more then enough to deny any warranty claim

kb

btw - I bet there are shelbys out there with 5-w20. I decided just to change it myself tonight. I called the parts department at the same dealership and they don't carry the oil. They had to get it from a different dealership. Get this, only sold by the case at $108 bucks.

Now that's a true sign of a dealership that just dont give a s*&^t!!! They most likely gave you the wrong oil, because thats what they had in stock. Look at it this way: It costed you $62 to not ever step foot in that place again! And bying it by the case only is BS. You should put the right oil in the car (i wouldnt buy it from them) and you should report this to Ford. JMO

[6-Speed]

keb, on Nov 17 2009, 08:48 PM, said:

They lured me in saying my first oil change was only $9. I called the parts department at the same dealership and they don't carry the oil. They had to get it from a different dealership. Get this, only sold by the case at $108 bucks.

My dealer offered my first oil change for free - turned it down; when I told the service advisor not to change the oil, I heard him mumble "I don't blame you".

Got a coupon from Checker Auto Parts offering Castrol Syntec for $4.99/qt; I know they have it in 5W50. Been using the over-priced Motorcraft oil til now - might have to make a switch.

This post has been edited by 6-Speed: 18 November 2009 - 04:42 PM

[SicShelby]

I like doing the oil changes myself too. There's a certain "satisfaction" that comes from it.

Ahhhh, nothing like connecting with my baby

I would actually encourage everyone do do their own oil changes. If anything... gives you reason to submerse yourself in a testosterone environment and drink beer.

[BDrool]

Was going to do my oil with castrol 5w-50 but guess what, castrol doesn't make the "-B" spec oil. Sucks, I can't seem to find anyone in Utah that sells, the -B, it outsite a dealership. Very few manufactures make it. There is something about the -B spec that is required by Ford because of the S\C's.

[4632R]

It is my understanding that castrol syntec 5w50 does meet the "B" spec. but castrol refuses to pay for the testing to certify it because the market for it is so small. I use it.

[SicShelby]

What's wrong with the Motorcraft?