Search the Community
Showing results for tags 'damage'.
Found 1 result
I have owned my 2012 GT500 for one exactly one year today. Owned the brand new Alcoa Super Snake wheels for six month. Unfortunately the car has spent and enormous amount of time at my local Ford Service Department. The service department has worked on the TPMS and a squeaking noise off and on since I took delivery. A month ago they mentioned they would have to remove a tire from one of my Alcoa wheels in order to troubleshoot the TPMS sensor in the wheel. The next day the service rep called me and said the car was ready for pick up. A a smart-junction box was on order for the TPMS. When I picked the car up I walked around to inspect for damage, but didn't look closely at the wheels. I took the car home and parked it in the garage since they still can't figure out the embarrassing loud squeak coming from the rear of the car. Two weeks later I get a call telling me the smart junction box was in and I could bring the car in for the repair. I pulled my car out of the garage to give it a wash before heading to the dealership. While washing the right front wheel i find two large gouges on the outer bead of the wheel. Sickening feeling!!! I took the car to the service department and showed them the damage and explained that it look like the tire guy used a crow bar on my tire. The service manger said "yes, they should have used a plastic bar and not a steel one". He told me not to worry and that he would look into it. I was a dumb ass for falling for that! The dealer had my car over night while working the TPMS. The next morning I got a call from the service rep who told me the technician had documented the damage on the wheel during the previous visit. They have time and date stamped photos of the damage wheel. He went on to explain how the technician followed company policy to perform a walk around inspection prior to performing maintenance on the car. I was in complete disbelief. I went immediately to the dealer. They showed me photos that had no such time and date stamp. The photos were of the specific wheel in question. Funny how they missed a huge white scrape on my race red paint....no picture of that. I look over the car and low and behold I find damage now on the left front wheel. Almost the exact same type of mark. No pictures of this damage. I later spoke to the owner. He asked why I would ever put aftermarket wheels on the car. He said it does more damage and said the wheels were cheap. Probably made in China! Mind you he is talking about the Alcoa Super Snake wheels that carry the Shelby stamp. Please take a look at the wheel. They say I curbed it. I assure you the car has never been curbed. All maintenance has been performed by this dealership.